Legal/Data Deletion
How to Delete Your Data
Learn how to request deletion of your personal information
Requesting Data Deletion
You can request deletion of your personal data by following the steps below.
Steps to Delete Your Data
To initiate your request:
- Email us at [email protected] with the subject line "Data Deletion Request".
- Include in your email: Your full name and the phone number/email associated with your account.
What happens next:
- We will acknowledge your request within 48 hours.
- Your data will be deleted within 30 days, except where retention is required by law (e.g., AML/financial records).
- You will receive a confirmation code and a status URL to monitor your request.
Contact our Data Protection Officer
If you have questions about data deletion or your privacy rights:
TrustedPayer Intermediary Services Ltd
Email: [email protected]
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