BUYER ASSURANCESegregated Custody

Buy with the terms in view. Never blind wire transfers.

Before you fund a deal, you can see what you are buying, who you are buying from, when it should arrive, how inspection works, and what happens if conditions are not met.

YOUR CHECKLIST BEFORE FUNDING

Six checks that prevent disputes

These take sixty seconds. Skipping them is what turns small misunderstandings into formal disputes.

  • 1
    Confirm the exact item, service, or scope of work you are paying for
  • 2
    Check the seller and the verified corporate credentials on their account
  • 3
    Agree on delivery timeframe and the physical inspection window in writing
  • 4
    Review every milestone deliverable checkpoint and the amount attached to it
  • 5
    Confirm the transaction total, currency (NGN), and platform escrow fee
  • 6
    Read the release conditions and know what conditions would pause funds

Inspect before release advances

The inspection window is your physical opportunity to examine the item or the completed deliverable while funds remain locked in escrow.

Integrated courier tracking

Real-time courier dispatch records and tracking stay directly attached to the deal record, so updates are never lost across chat apps.

Evidence where it matters

Waybills, photographs, inspection notes, and in-app communications attached to the deal are the exact evidence reviewers use if an issue arises.

Confirm release deliberately

Payout is only released when you manually confirm satisfaction, or upon automatic inspection timer sign-off after tracked delivery.

WHEN SOMETHING GOES WRONG

A structured pause, not a public argument

If an item is late, damaged, different from the agreement, or work does not match scope, the platform gives you a defined, evidence-governed path to address it.

01

Describe the issue

Name the specific deliverable or item and state plainly what does not match the agreed terms.

02

Attach your evidence

Upload photographs, messages, courier slips, or inspection notes directly inside the deal record.

03

Follow the outcome

The release is safely paused while the evidence is reviewed and an impartial resolution is recorded.

Honest expectation setting

Opening a dispute pauses the release so facts can be reviewed under the deal rules. It is not an automatic refund machine, but an impartial evidence-led guarantee that funds will not be released while terms are breached.

Fund only when terms make complete sense

Never wire funds on trust alone. Terms, inspection windows, and release conditions are all locked before capital moves.

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Your Transactions, Our Priority: Unparalleled Security and Trust. We provide Your Transactions, Our Priority: Unparalleled Security and Trust.

@2026 Trusted Payer Intermediary Services Limited All Rights Reserved.

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© 2026 Trusted Payer Intermediary Services Limited All Rights Reserved.